Repair Terms
By understanding some of the
terms we use in the auto repair business, we hope it will
help you understand the repair process a little better.
If you have any questions, please don't hesitate to ask
us.
Depreciation:
The decrease in value of the vehicle or part of the vehicle
due to ware, tear, age, or obsolescence.
Betterment:
An improvement that increases the value of the vehicle or
part of the vehicle.
Depreciation and betterment:
Both apply so items that have a life expectancy and deterioration.
Appearance allowance:
Actual minor damage that is not repaired for economic reasons,
but is conceded by the carrier and compensated to the customer
with the customer's full knowledge and agreement.
An LKQ part:
A replacement part of equal or better quality than the damaged
part. They in essence are used parts obtained from a salvage
supplier.
Reconditioned parts:
Parts that are rebuilt original equipment
manufactured (OEM) parts purchased from a qualified dealer-manufacturer.
After-market parts:
Parts that are manufactured by producers other than the
original equipment manufacturer (OEM). They are divided
into two categories, mechanical and crash.
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