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The Varga Business Approach
The
Estimate
Insurance Estimates
Authorization for Repairs
Delivery Dates
Payment Information
The Estimate
In preparing the estimate,
we make every effort to use our expertise in writing a thorough
and comprehensive report of apparent damage. However, an
estimate is just that…an estimate. Occasionally hidden damage
is discovered or parts prices have increased. We then immediately
notify you and/or the insurance company about supplemental
repairs. After we document hidden damage and obtain approval
from the insurance company, the repair process continues.
Please realize that original
estimate amounts can vary greatly. Cost of repairs overlooked
on the original estimate must be added later or the repair
will not be properly completed. Only those parts that are
equal to the original equipment manufacturers' parts or
equal to those on your vehicle should be used for repairs.
The use of imitation or offshore parts could void the warranty
on your vehicle.
Insurance Estimates
Honesty is our policy. Writing
something on an insurance estimate that is not our legitimate
part of the damage would be dishonest. Cheating insurance
companies results in cheating all of us who own policies…
it isn't fair. Please refrain from asking us to write illegitimate
items on the estimate.
Authorization for Repairs
The repair process begins
after we obtain approvals from you or you and your insurance
company. In the case of an insurance repair, we can consider
their agreement as authorization to begin repairs. If insurance
is not involved, a cash deposit may be required. You can
be confident that your automobile will be returned to
pre-collision specifications.
Delivery
Dates
We make every effort to repair your vehicle on time.
Unfortunately, delays beyond our control sometimes occur.
Parts are back ordered, insurance adjusters need more time
to review the hidden damage, proper drying of paints, etc.
Due to the complexity of collision repairs and unexpected
delays the delivery date can only be estimated…not guaranteed.
Please understand that we try very hard to meet delivery
dates by coordinating schedules, ordering parts ahead of
time and making every effort to control the repair process
productively and efficiently.
Two things are for certain:
- We will keep you updated regularly as to the status
of your vehicle.
- We want to repair your vehicle correctly…even if
it means delaying the delivery date.
If you experience a delay, please be patient and remember
that we are trying our hardest to repair your vehicle correctly
and quickly.
Payment Information
Full payment
is required before a vehicle leaves our shop. We accept
VISA, Mastercard & Discover.
If you decide to deposit the insurance draft in your
own checking account, be aware the bank's uncollected monies
on checks or drafts can take up to two weeks to clear before
you can draw against those funds. We will be glad to accept
the insurance draft providing it has been properly endorsed
before picking up your vehicle.
Also, please remember that you are responsible for insurance
deductibles. Be prepared to pay that amount when you pick
up the vehicle. Repairs must be paid in full before the
car is released - No exceptions please.
You can be confident
you automobile will be returned to pre-collision specifications.
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